Add a notification request to an agent to send
a secure notification about an event to the inbox of recipients you
specify.
You can request an acknowledgement, and add
an acknowledgement deadline.
Procedure
- View your task inbox.
- Select New Notification
from
the task drop-down list.
- Click Add/Remove recipients in the
reading pane.
The Select recipients page
appears.
- Select the required users, groups, roles, and distribution
lists to add as recipients.
- To choose from listed entries, click the appropriate namespace,
and then select the check boxes next to the users, groups, roles or
distribution lists.
Tip: To make the user entries visible,
click Show users in the list.
- To search for entries, click Search and,
in the Search string box, type the phrase you
want to search for. For search options, click Edit.
Find and click the entry you want.
- To type the name of entries you want to add, click Type and
type the names of groups, roles, or users using the following format,
where a semicolon (;) separates each entry:
namespace/group_name;namespace/role_name;namespace/user_name;
Here
is an example:
Cognos/Authors;LDAP/scarter;
- Click the To or Cc arrow
button to update the Selected entries list,
and click OK.
Tip: To
remove entries from the Selected entries list,
select them and click Remove. To select all
entries in a list, click the check box in the upper-left corner of
the list.
- Click OK.
- In the Subject box, type the subject
of the notification request.
- In the Message box, type text directly.
- To add links, click Add links, select
the entries you want, click the arrow button to update the Selected
entries list, and click OK.
Tip: To remove links, select them and click Remove
links.
- If you want to set up notification options, click Advanced,
otherwise move on to step 13.
- To request an acknowledgement from each recipient to whom
the notification is sent, select the Request Acknowledgement box.
- To send an e-mail notification to recipients who do not
acknowledge the request by a specified date, and copy each stakeholder,
select the Send notification if not acknowledged by the
date box, and then select the required date.
- Click Save.